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Hopper and Joey FAQ

Has this Hopper FAQ helped to earn your business concern? Lodge the Hopper by calling i-800-970-9509, Get out Message (24 Business concern Hour Response) , or Ordering DISH Online. We offering all of DISH'south electric current promotions plus a free $100 Gift Carte. Y'all have questions about the Hopper. So we've put together this: the most comprehensive and complete Hopper and Joey FAQ on the Internet. If you accept a question about the Hopper and Joey, we have the respond.

1. What is Hopper and Joey with Sling?
   
• Hopper and Joey with Sling is DISH'southward whole-abode HD-DVR receiver organization. With it, all TVs in your home connected to DISH will have HD and Hd-DVR capabilities, and Sling ways that you can watch live or recorded TV anywhere on your mobile devices--such as smartphone, tablets, and computers--using the free DISH Anywhere app. The Hopper is your primary receiver, and Joeys operate the additional TVs in your home. There is a whole troop of Joeys to choose from: regular Joey, the Super Joey, the Wireless Joey and the Virtual Joey.


2. How much is Hopper and Joey?
   
• The Hopper and Joey receiver upgrade is gratis when yous order a qualifying DISH package, like America's Meridian 120 programming package or higher. Non-qualifying packages can still go the Hopper, with an upgrade fee. The monthly fees for the Hopper and Joey system are $vii for each Joey ($ten for a Super Joey) plus the $12 per month whole-home DVR fee. There is no monthly accuse for the Hopper, your principal receiver.
  


3. What is the Super Joey?
   
• Super Joey is a Hopper companion receiver. Unlike the regular Joey, the Super Joey has two additional built-in satellite tuners. This means that an business relationship with the Hopper and a Super Joey has a total of 5 available tuners and can record up to 8 different shows at the same time (if PTA is enabled).


4. What is the Wireless Joey and when is information technology bachelor?
   
• The Wireless is now avilable!
• Wireless Joey is some other Hopper companion receiver. The Wireless Joey does not need to be connected to the Hopper via a coaxial connectedness. This means that y'all tin can pick upwards the Wireless Joey and bring information technology to whatever Boob tube in your house, or on your holding, claw it up to a TV with an HDMI cable, and offset watching Television set. Its is similar to regular Joey, in that it does not have any congenital-in satellite tuners.
• Technical: The Wireless Joey creates a private 802.11ac wireless network created by a separate slice of hardware called the Wireless Admission Point (sold separately).


5. How far from the Hopper can the Wireless Joey be?
   
• The Wireless Joey has a technical range of 200 anxiety (~70 meters) from the Hopper.


6. What is the Hopper Wireless Admission Signal? And how much is it?
   
• The Wireless Access Signal (one per DISH account) creatse a private 802.11ac network between the Hopper and the Wireless Joeys. This wireless network is independent of your home Internet wi-fi; it doesn't non use bandwidth or data; it does non fifty-fifty require that the Hopper be connected to the Cyberspace.
• The Wireless Joeys will be able to connect to a 802.11ac Wireless Acces Point created past the Hopper. This will be a private wireless network that can be shared past 2 wireless joeys per Wireless Access Point.
• The Wireless Access Indicate incurs a former fee of $l paid at the time of ordering.


7. How much does DISH Anywhere (Sling) toll per month?
   
• $0 extra. The Hopper comes with Sling enabled and the DISH Anywhere app is free. In that location is no monthly price to lookout your DISH account anywhere.


8. If I order Hopper and Joey with my DISH service, am I eligible for the $75 cash rebate?
   
• Yes. You can nevertheless qualify for the $75 greenbacks back offering if yous order your DISH service and Hopper and Joey organization with us.


9. How much does information technology toll for me to upgrade to the Hopper and Joey if I am an existing customer?
   
• Upgrade fees vary for existing customers. Please contact DISH directly for more than information at i(888) 237-4278.


10. What do the Joeys do?
    
• The Joeys connect to the main receiver, the Hopper, to access the DVR system on other TVs throughout the home. You lot'll need ane Joey for each additional Tv.


11. Why is it chosen the Hopper and Joey?
    
• DISH named the organisation Hopper and Joey considering each Joey "hops" from the master "kangaroo" to other TVs in your home. The Joeys are the baby kangaroos; they are smaller and borrow tuners and full Hard disk-DVR functionality from the Hopper, the chief receiver.


12. How many TVs does the Hopper and Joey system provide DISH service to?
    
• The Hopper and Joey organisation provides HD-DVR DISH programming on up to 6 split TVs.


13. How many shows can I tape at in one case?
    
• The quick answer: up to 9. The more than in-depth respond: it depends.
• Each Hopper has 3 tuners. Without Primetime Anytime (PTA) enabled, yous tin tape 3 shows at in one case.
• You can record up to 6 shows at once If you enable Primetime Anytime (1 tuner is used to tape all of the primetime shows on each of the 4 major networks (ABC, CBS, NBC, and FOX). The other 2 tuners tin can be used to record private shows on whichever channels you choose. This is how you lot tin record up to half dozen programs at a time with a single Hopper.
• You can record upwardly to eight shows at one time if you have a Hopper and a Super Joey and accept PTA enabled. The Hopper can tape up to six and the Super Joey records upwards to two.
• You can tape up to nine shows at a time If you have a second Hopper. The first Hopper tin tape up to 6 with PTA enabled and the second Hopper can record upwards to 3 (only iii considering PTA would be redundant on the second Hopper).


14. How many shows can I watch at once?
    
• The quick respond: you can watch a different show on each TV connected to DISH through the Hopper system. The long answer: information technology depends on your receiver configuration.
• The number of shows you can watch at the same time depends on (a) how many tuners you accept in your configuration, and (b) whether those tuners are actively being used to record a live event. If all of the tuners are occupied, but you nonetheless want to lookout man TV, you lot have a number of options. Y'all tin watch: recorded shows on the DVR, alive TV that some other Goggle box is watching, Primetime Someday, or DISH'southward Video on Need.


15. How many tuners does the Hopper have?
    
• The Hopper has iii built-in satellite tuners.


16. Do the Joeys have tuners?
    
• The regular Joeys and the Wireless Joeys practise not have tuners. They use the Hopper's tuners. The Super Joey has 2 congenital-in satellite tuners.


17. Can I pause, play, and rewind alive TV with the Hopper and Joey?
    
• Yes, y'all can pause, play, and rewind live TV in any room of your home with the Hopper and Joey.


18. Are the Joeys HD or SD?
    
• Technically, they're both. They support HD programming, but are also compatible with SD.


19. Can all of the TVs connected to the Hopper and Joey organisation tape shows and watch recorded shows?
    
• Yeah. Each TV that is continued to the Hopper and Joey organisation has full and contained HD-DVR capabilities.


20. What if I take more than four TVs?
    
• You have some options. For households wanting whole-dwelling house Hard disk-DVR on 4 or more TVs, nosotros recommend ordering a Super Joey or an extra Hopper. You lot can hook upward to half dozen TVs to the Hopper and Joey organisation by using 2 Hoppers and 4 Joeys. An additional Hopper (without Sling) is a one-fourth dimension $49 upgrade fee, and the quaternary Joey, if necessary, is a one-time $99 upgrade fee. Monthly charges for the 2d Hopper (5-room setup) and additional Joey (6-room setup) are $7 per receiver.


21. If I have 2 Hoppers, will they communicate with each other?
    
• Yep. Both Hoppers and all of the Joeys on your account can communicate and share with each other.


22. Can I become the Hopper and Joey installed in my RV/Camper/Fifth (5th) Cycle Trailer?
    
• Information technology is possible to have the Hopper and Joey installed in vehicles of this type. Nonetheless, considering of the fact that they are non generally pre-wired for the system and are therefore quite hard to set, the Hopper and Joey are not recommended for them.


23. Can I become a Hopper and Joey system and combine it with other DISH receiver, like the 722, 625, 211, etc.?
    
• At this time, DISH policy does non allow for a customer to apply both the Hopper and Joey organisation and other receivers. All the same, the Hopper and Joey system normally eliminates the need for other receivers, anyway, as it covers HD-DVR in up to six rooms of your home. There is one exception, and that is if you lot desire to buy a 211k.


24. Tin I intermission a bear witness and finish it in another room?
    
• Yes. You can pause a show and finish it in any room that is connected to the Hopper and Joey system.


25. Is the interface convenient?
    
• Yes. The Hopper and Joey interface is user-friendly. Information technology contains features like fast scrolling, intuitive search, Seek and Record, and helpful and attractive graphics.


26. Does Primetime Anytime toll extra?
    
• No. Primetime Anytime is an included feature of the Hopper and Joey system.


27. Tin I get On Demand with the Hopper and Joey?
    
• Yeah. You can access On Demand programming with the Hopper and Joey.


28. Does the Hopper and Joey have the Motorcar-Tune function (Plough-On timer)?
    
• Yeah. The Hopper and Joey accept a timer that will turn on the receiver and tune it to a specified program. However, the Goggle box will not be turned on by the Hopper and Joey Automobile-Tune function. That must be programmed separately.
  


29. How far out does the Electronic Programming Guide (EPG) go?
• You tin view up to 9 days of programming on the Hopper and Joey EPG.
  


30. Tin I create favorites lists in the EPG? What about an Hard disk drive-Just choice for the EPG?
• Yep. You tin create lists of your favorites in the program guide. You can also select the Evidence Only HD option if you'd but similar to see available Hd programming.
  


31. How many hours of programming can the Hopper hold?
    
• The Hopper has a ii Terabyte (TB) hard drive and can hold up to 2,000 hours of programming. Although DISH features such as DISH Unplugged and Primetime Anytime practise occupy a portion of the hard bulldoze, the Hopper volition hold up to 1,000 hours of standard-definition programming or 500 hours of high-definition programming.


32. Can I connect my Bluetooth devices to information technology?
    
• Yes. Many Bluetooth devices can be connected to the Hopper, nonetheless; you cannot connect your Apple devices (i.e., iPad, iPod, iPhone) via Bluetooth. Those devices should use Wi-Fi and the complimentary DISH Anywhere app. At the moment, the primary uses for the Bluetooth are for streaming audio via headphones, headsets, and speakers.


33. Is Film-In-Picture (PIP) available on the Hopper and Joey?
    
• Yes. PIP is available on the Hopper. However, information technology is not available on the Joeys.


34. What kind of features does the remote have?
    
• Some of the cool features of the remote include color-coded shortcut buttons, a button that will pair your remote to its receiver, page up, page down, fast forrad, rewind, view live TV, alter tuners, search, Film-in-Picture (PIP), DISH On Demand, the power to program other devices such as DVD players, and much more. Additionally, if you lose your remote, the Hopper has a remote finder push that initiates an alarm in the remote to help you locate information technology.


35. What is the remote command locator? How does it work?
    
• The remote control locator is a button constitute on each Hopper and Joey. When you press it, it sounds an alarm in your remote to aid you find it.


36. Tin can I admission apps on the Hopper?
    
• Yes. You tin can access several apps on the Hopper including Pandora, Facebook, Twitter, Flickr, and other general apps such equally news, stocks, sports, and weather. These apps are integrated into the Hopper interface and can be easily accessed via the carte du jour.


37. Tin can I get DISH's Television set Anywhere with the Hopper?
    
• Yes. The Hoppers nosotros set you lot upwardly with, for your primary receiver, are Sling enabled.


38. Will my Sling adapter work with the Hopper?
    
• Yes. Your Sling adapter is compatible with the old not-Sling-enabled Hopper as long as the Hopper has an Internet connection.


39. Can I set up parental controls on the Hopper and Joey?
    
• Yes. You can ready parental controls directly on the Hopper for access restrictions on the entire arrangement, or you tin can set up split Joeys with parental controls.


40. How does DISH Unplugged piece of work?
    
• DISH Unplugged allows you to stream movies to your Hopper without an Net connection. This feature includes hundreds of titles, which are streamed to your TV via satellite.


41. Do I need the Internet for the Hopper and Joey to work?
    
• You don't need it, merely it'southward recommended as the Internet is required for many of the Hoppers features to office.


42. What is Primetime Anytime?
    
• Primetime Anytime is sectional to DISH. It's office of DISH's Hopper and Joey Whole Dwelling DVR organisation. When this feature is enabled on your Hopper yous will accept instant On Demand access to all your favorite shows on ABC, CBS, Fob and NBC in HD. Your Hopper will automatically record three hours of Primetime programming every night, on all of those channels, and brand it available to you On Demand for up to 8 days later on the initial air appointment. This does not apply your Hopper'due south DVR timers nor does it utilize any of your Hopper'south difficult drive space. Primetime Someday is free.


43. What does Primetime Anytime record?
    
• Primetime Anytime records programming from ABC, CBS, NBC, and Flim-flam during primetime hours.


44. What time is considered primetime?
    
• When the Primetime Someday choice is switched on, the Hopper records on all iv networks (ABC, CBS, NBC, and FOX) from 8 pm – eleven pm EST Monday through Sabbatum and from seven pm – 11 pm EST on Dominicus.


45. How long are recorded Primetime Someday shows saved?
    
• Primetime shows are automatically saved for 8 days. If you'd similar them to be saved for longer, you lot can select to relieve them to your DVR.


46. Can I go 3D programming with the Hopper and Joey?
    
• Aye. The Hopper and Joey are compatible with 3D programming.


47. Can I lookout 3D programming on a Joey-connected TV?
    
• No. 3D movies must be viewed with the Hopper.


48. How practise I find the shows I desire to record and watch on the Hopper and Joey?
    
• The Seek and Record function allows you to set your Hopper and Joey to tape shows based on actor, specific keyword, and more. The intuitive search part is as well a bully tool for helping you navigate your DISH service on the Hopper and Joey. Once you beginning entering search criteria, the system volition start generating moving picture, tv set, and recorded show results for you.


49. What if I can't go local channels in HD where I alive?
    
• That's okay; y'all can even so use the Hopper and Joey. Your Primetime Anytime recordings will just exist recorded in SD instead of HD.


50. How practice I connect my Hopper to the Internet?
    
• The installer brings everything he needs to connect your Hopper to the Internet. If y'all want to do it yourself, you can either connect to your Cyberspace service using an Ethernet cable, or yous tin can connect the Hopper to a wireless network using a wireless dongle (or something similar). While y'all will not have access to general web features such every bit browsing, connecting your Internet service to your Hopper will allow you to feel the advanced features of the Hopper and Joey system such as the apps, Dish Film Pack, and more.


51. How big is the Hopper difficult drive?
    
• The Hopper hard bulldoze is a whopping 2 TB (Terabytes).


52. Can Joeys be connected to the Hopper wirelessly?
    
• Regular Joeys cannot be connected wirelessly to the Hopper; they must exist connected via coaxial cable. Utilise the Super Joey for this. Notwithstanding; your regular Joeys will exist connected to the Internet if you lot ready up your Hopper on a wireless Net connection. To connect your Hopper and Joeys wirelessly, you lot tin use a specific NetGear Wifi Adapter (802.11N WNDA3100v2), which tin can be plugged into the Hopper's USB port. This is the aforementioned wireless adapter that is used to wirelessly connect other DISH receivers and is available through DISH if you don't have one.


53. Does the Hopper and Joey support surround sound systems, like Dolby, 5.1, and 7.1 (optical connections)?
    
• Yep. The Hopper uses an optical port for outputting Dolby Digital or Linear PCM audio data.


54. Does the Hopper and Joey system support OTA?
    
• No. The Hopper does non support OTA (Over The Air).


55. Tin I use an external hard drive with my Hopper?
    
• Yeah. You can attach an external difficult drive to the USB port on your Hopper.


56. Tin I use an external hard bulldoze that is currently connected to another DISH receiver and retain those recordings?
    
• Yes. You tin connect that hard drive to the Hopper, and the Hopper will recognize the recordings. While you won't exist able to access them on the DVR list every bit information technology only lists what is stored on the internal difficult drive, y'all will be able to find them in a folder on your DVR menu.


57. Can I connect a wireless card to my Hopper?
    
• Aye. A wireless carte can be continued to the USB port on the Hopper. However, it must be a specific model to connect your Hopper and Joeys wirelessly (NetGear 802.11N WNDA3100v2).


58. What is the Hopper Internet Connector that I'1000 hearing about?
    
• The Hopper Cyberspace Connecter (HIC) is a piece of equipment that allows y'all to connect your Cyberspace to your Hopper using a coaxial cable. This is ideal if your router or modem is not in the same room as your Hopper, and your installer can set it up for you lot.
  


59. What kind of cabling is used to connect the Hopper and Joeys?
    
• The Hopper and Joeys are connected using coaxial cabling and rely on a technology called Multimedia over Coaxial Alliance (MoCA) to share DVR functionalities.


60. What is MoCA? What does information technology do?
    
• MoCA stand for Multimedia over Coaxial Alliance, which basically means that your Hopper and Joeys are continued with a series of coaxial cables. This is how they're able to communicate with each other, allowing whatsoever connected Joeys to access the DVR system stored on your Hopper.
  


61. Will the Logitech Revue piece of work with the Hopper and Joey?
    
• At this signal, the Hopper and Joey are non compatible with the Logitech Revue for advanced DVR integration. However, you can employ information technology to browse the Internet on your Hopper and Joey system.


62. What is SRS TruVolume? Does the Hopper really make commercials less loud?
    
• SRS TruVolume is a engineering that prevents fluctuations in volume between commercials and programs. The Hopper is integrated with this technology, so information technology does assistance to brand commercials less loud.


63. Practise all of my TVs have to be HD for the Hopper and Joey to piece of work?
    
• No. Your TVs practice not all have to exist Hard disk for the Hopper and Joey to work with them. Yous'll just be able to sentry and record SD programming instead of HD on your SD TVs.


64. Tin I install the Hopper and Joey organization myself?
    
• No. your DISH technician will install the Hopper and Joey system for you lot. They're oftentimes available as before long as the side by side day, and you can schedule your appointment for a weekend if it's convenient for y'all.
  


65. What does the dorsum of the Hopper look similar?
    
• 


66. What does the back of the Joey await similar?
    
• 
  


67. What are the size dimensions of the Hopper?
    
• The Hopper weighs 8 pounds and is 16" x 11.4" x 2.05."


68. What are the size dimensions of the Joey?
    
• The Joey weighs 0.7 pounds and is 6.62" 10 1.69" x v.27."

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Source: https://www.satellitesolutions.com/equipment/hopper-and-joey-faq

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